Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legal agreement between you ("User," "Client," or "you") and Zentra Capital LLC ("Zentra Capital," "we," "us," or "our"). These Terms govern your access to and use of our website, services, and all related content.

Acceptance of Terms

By using our website or services, you represent and warrant that:

• You are at least 18 years of age and have the legal capacity to enter into this agreement
• You have read and understand these Terms of Service
• You agree to comply with all applicable laws and regulations
• All information you provide to us is accurate and complete
• You will promptly notify us of any changes to your information

Description of Services

Investment Management Services

Zentra Capital provides investment management services to qualified clients, including:

• Portfolio Management: Discretionary and non-discretionary investment management
• Investment Advisory: Personalized investment advice and strategy recommendations
• Risk Management: Portfolio risk assessment and mitigation strategies
• Reporting: Regular performance reports and account statements
• Client Support: Ongoing consultation and client relationship management

Website Services

Our website provides:

• Educational content and market insights
• Information about our investment strategies and approach
• Client portal access for existing clients
• Contact forms and communication tools
• Document downloads and resources

Eligibility Requirements

Our investment services are available only to:

• Accredited investors as defined under federal securities laws
• Qualified purchasers under the Investment Company Act of 1940
• Institutional investors and qualified clients
• Individuals and entities meeting our minimum investment requirements

User Obligations and Responsibilities

Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our services. Specifically, you agree not to:

1. Violate any applicable federal, state, or local laws or regulations
2. Infringe upon intellectual property rights of Zentra Capital or third parties
3. Transmit any harmful, threatening, abusive, or defamatory content
4. Attempt to gain unauthorized access to our systems or client accounts
5. Interfere with or disrupt our website or services
6. Use automated systems to access our website without permission
7. Misrepresent your identity or provide false information
8. Use our services for money laundering or other illegal financial activities

Account Security

If you have been provided with login credentials for our client portal, you are responsible for:

• Maintaining the confidentiality of your username and password
• Notifying us immediately of any unauthorized account access
• Ensuring all account activity complies with these Terms
• Logging out of your account when finished
• Using strong, unique passwords and updating them regularly

Information Accuracy

You agree to provide accurate, current, and complete information when:

• Registering for services or creating accounts
• Completing investment questionnaires and suitability assessments
• Providing financial information and documentation
• Communicating with our team about your circumstances
• Updating your contact information and preferences

Intellectual Property Rights

Zentra Capital Content

All content on our website, including but not limited to text, graphics, logos, images, videos, software, and design elements, is the exclusive property of Zentra Capital or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal, non-commercial purposes
• Download and print materials for your personal use
• Share our content with proper attribution and within fair use guidelines

Restrictions

You may not:

• Reproduce, distribute, or publicly display our content without permission
• Modify, adapt, or create derivative works based on our content
• Use our trademarks, logos, or brand names without authorization
• Remove or alter copyright notices or other proprietary markings
• Use our content for commercial purposes without written consent

User-Generated Content

Any content you submit to us through our website, including comments, feedback, or suggestions, becomes our property and may be used for any purpose without compensation to you.

Investment Service Terms

Investment Advisory Relationship

Our investment advisory relationship is governed by:

• Investment Advisory Agreement: Separate written agreement detailing specific terms
• Form ADV: Our disclosure brochure providing detailed information about our services
• Privacy Policy: Our commitment to protecting client information
• Account Agreements: Custodial and administrative account documentation

Fees and Compensation

Our fees and compensation structure are detailed in our Form ADV and Investment Advisory Agreement. Key points include:

• Management fees are typically calculated as a percentage of assets under management
• Fees may vary based on account size, strategy, and service level
• Additional fees may apply for specialized services or structures
• Third-party fees (custodial, transaction, administrative) are separate
• Fee schedules are disclosed prior to engagement

Performance and Returns

Important disclaimers regarding investment performance:

• Past performance does not guarantee future results
• All investments involve risk of loss, including loss of principal
• Performance figures may be net or gross of fees as specified
• Market conditions and other factors affect investment performance
• Individual results may vary based on timing and market conditions

Disclaimers and Limitations

Website Disclaimer

Our website and its content are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, completeness, or timeliness of information
• Warranties of uninterrupted or error-free operation
• Warranties regarding security or freedom from viruses

Investment Disclaimer

Information on our website does not constitute investment advice, and you should not rely on website content for investment decisions. Always consult with qualified professionals before making investment decisions.

Limitation of Liability

To the fullest extent permitted by law, Zentra Capital and its affiliates shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from website downtime or technical issues
• Third-party actions or content
• Losses exceeding the fees paid to us in the preceding 12 months

Termination and Modification

Termination of Services

Either party may terminate the investment advisory relationship:

• With or without cause upon written notice
• Immediately in case of material breach of agreement
• Upon mutual agreement of both parties
• As specified in the Investment Advisory Agreement

Website Access Termination

We reserve the right to terminate or suspend your access to our website:

• For violation of these Terms of Service
• For suspected fraudulent or illegal activity
• For protection of our systems or other users
• At our sole discretion with or without notice

Modification of Terms

We may modify these Terms at any time by:

• Posting updated Terms on our website
• Providing notice to registered users
• Notifying clients through regular communication channels

Your continued use of our services after modification constitutes acceptance of the updated Terms.

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising under these Terms or our investment advisory relationship shall be resolved through:

1. Direct Negotiation: Good faith effort to resolve disputes through discussion
2. Mediation: Non-binding mediation if direct negotiation fails
3. Arbitration: Binding arbitration through a recognized arbitration organization
4. Litigation: Court proceedings only if arbitration is not applicable

Jurisdiction and Venue

For any disputes not subject to arbitration, you agree to the exclusive jurisdiction of state and federal courts located in Delaware.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration proceedings.

Miscellaneous Provisions

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable Investment Advisory Agreement, constitute the entire agreement between you and Zentra Capital regarding use of our website and services.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms in connection with business transfers or reorganizations.

Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including acts of God, government actions, or technical failures.